WorkSafe Physio in Kensington

No gap and no referral. Back to work physio with Riley upstairs at KCARC.

WorkSafe physio · Kensington · 3031

Hurt at work? Once your WorkSafe claim is accepted, you can start physio with Riley at our Kensington clinic, with no gap and no referral.

We charge WorkSafe’s rate and send the bill to your WorkSafe agent, so you don’t pay anything. Riley’s focus is getting you back to work safely, with rehab that matches the job you do.

Book a WorkSafe appointment
Have your claim number handy when you book.

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Good to know
  • No gap to payWe bill your WorkSafe agent
  • No referral neededStart with your accepted claim
  • Back to work focusRiley works with your agent and employer
  • Gym and pool rehabAll inside KCARC
  • Parking and a liftOn site at KCARC, lift to Level 1

How it works

How WorkSafe physio works at Kensington

1. Lodge your claim

Report the injury to your employer and lodge your WorkSafe claim. Once it’s accepted, you’ll have a claim number and the name of your WorkSafe agent.

2. Book with Riley

Book online or call the clinic, and tell us it’s a WorkSafe claim. Bring your claim number, your agent’s details and your certificate of capacity if you have one.

3. Your first appointment

Riley assesses the injury, explains what’s going on, and works out with you what you can do at work right now without making it worse, then starts treatment on the same day.

4. Your recovery plan

Early on, Riley sends your agent a recovery plan. If it would help, he’ll also join a return to work meeting with your employer and agent, so the plan is the same at work and in the clinic.

Your physio

Meet Riley, your WorkSafe physio in Kensington

Riley Lock, physiotherapist at All for One Kensington

Riley Lock

Physiotherapist

Riley completed his Doctor of Physiotherapy at the University of Melbourne and is certified in Clinical Pilates. He looks at how you move under load, not just where it hurts, and builds your rehab around the lifting, reaching, standing or driving your job asks of you.

Read more about Riley →

What we treat

Work injuries Riley treats

Most people come to us with one of these:

  • Back injuries from lifting, bending or twisting
  • Shoulder and neck strain
  • Wrist and elbow pain from repetitive work
  • Knee and ankle injuries from slips, trips and falls
  • Sprains and muscle tears
  • Recovery after surgery for a work injury
  • Rebuilding the strength and fitness your job needs
  • Pain that keeps coming back at work

Not sure whether physio is the right place to start? Call the clinic and Riley will tell you whether he can help.

Where you recover

Back to work rehab in a gym, a pool or at home

In the gym

Our clinic is upstairs at KCARC, so you can practise the lifting, carrying and reaching your job involves on a real gym floor, with Riley watching your technique and building the load week by week.

In the pool

When moving on land still hurts too much, part of your rehab can happen in KCARC’s heated program pool, which you can walk into down a ramp, and WorkSafe can fund aquatic physio as well.

At home

If you can’t get to the clinic, ask us about home visits. WorkSafe needs to approve these first, and we can help you ask.

Close to home

WorkSafe physio for Flemington, North Melbourne, Ascot Vale and Docklands

Flemington is about five minutes away by car, and Docklands and Moonee Ponds are about ten. On the train, Kensington station is the next stop after North Melbourne on the Craigieburn line, and two before Ascot Vale. If you work in the city or Docklands, an appointment before or after your shift is easy to fit in, and we’re open seven days.

Practical bits

Before your first WorkSafe appointment

  • Bring your claim number and your WorkSafe agent’s details
  • Bring your certificate of capacity and any scans or letters you have
  • Wear clothes you can move in
  • Level 1, KCARC, 99 Altona Street, with on-site parking and a lift
  • Open seven days, and no referral needed

FAQ

WorkSafe physio in Kensington, your questions answered

Do I need a referral for WorkSafe physio?

No. Once your WorkSafe claim is accepted, you can book physio yourself. You don’t need a referral or approval first.

Will I have to pay anything?

No. We charge WorkSafe’s rate and bill your WorkSafe agent directly, so there’s no gap for you to pay.

What if my claim hasn’t been accepted yet?

Call the clinic before you book and we’ll talk you through your options. We can only bill WorkSafe once your claim has been accepted.

Is WorkSafe the same as WorkCover?

Yes. In Victoria, WorkSafe runs the workers’ compensation scheme that many people still call WorkCover. If you have a WorkCover claim, this is the right page.

Can Riley talk to my employer about returning to work?

Yes. Riley sends a recovery plan to your WorkSafe agent and can join a return to work meeting with you, your employer and your agent, so your duties change as your body recovers.

Where are you, and is it easy to get to?

Our Kensington clinic is on Level 1 at KCARC, 99 Altona Street. There’s parking on site, a lift to our floor, and Kensington station on the Craigieburn line is a short walk away.

Do you also see TAC and NDIS clients?

Yes. Riley sees TAC clients with no gap if you were hurt in a road accident, and self-managed and plan-managed NDIS participants.

Book WorkSafe physio in Kensington

Choose a time with Riley online, or call the clinic and we’ll book it for you.




Meet Your Physios

Care from physios who truly understand women’s bodies.

Emily Tregear - Senior Women's Health Physiotherapist

Emily Tregear

Senior Women’s Health Physiotherapist

Emily has a deep passion for empowering women to take control of their pelvic health. She creates a warm, judgement-free space where you can talk openly about what’s really going on.

Read more about Emily

With advanced training in pelvic floor rehabilitation, Emily treats a wide range of conditions including incontinence, prolapse, pelvic pain, and pregnancy-related concerns. She takes the time to really listen, explain what’s happening in your body, and build a treatment plan that fits your life. Whether you’re preparing for birth, recovering postpartum, or navigating menopause — Emily is here to help you feel strong and confident again.

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Tori Fisher - Women's Health Physiotherapist

Tori Fisher

Women’s Health Physiotherapist

Tori is passionate about helping women feel heard and supported through every stage of life. She combines clinical expertise with genuine empathy to deliver care that makes a real difference.

Read more about Tori

Tori brings a holistic, evidence-based approach to treating pelvic floor dysfunction, pregnancy-related pain, and postnatal recovery. She has a special interest in helping women return to exercise safely after having a baby and supporting those with persistent pelvic pain. Tori believes every woman deserves to understand her body and feel empowered in her recovery — no topic is too awkward, and no concern is too small.

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