TAC Physio in Kensington
No gap and no GP referral. Start TAC physio with Riley upstairs at KCARC.
Hurt in a road accident? With your TAC claim number you can start physio with Riley at our Kensington clinic, and there’s nothing to pay.
We charge the TAC rate and send the bill to the TAC, so there’s no gap. You don’t need a GP referral, and in the first 90 days after your accident the TAC doesn’t need to approve your physio first. You just book, bring your claim number, and start getting better.
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If you haven’t lodged a claim yet, you can do it online with the TAC or by calling them on 1300 654 329. Your claim number is what lets us bill them for your physio.
Book online or call the clinic, and tell us it’s a TAC claim. Bring your claim number to your first appointment, along with any scans or hospital paperwork you have.
Riley assesses your injuries, explains what’s going on in plain English, and starts treatment on the day. You leave with a plan and a clear idea of how long recovery is likely to take.
If you still need physio past 90 days, Riley sends the TAC a treatment plan so they can approve more sessions. We handle that paperwork, so you can get on with your recovery.

Physiotherapist
Riley completed his Doctor of Physiotherapy at the University of Melbourne and is certified in Clinical Pilates. After an accident he works out what’s hurt and why it’s still hurting, then builds your strength back step by step, so you can get back to driving, work and the things you enjoy.
Most people come to us with one or more of these after an accident:
Not sure whether physio is the right place to start? Call the clinic and Riley will tell you whether he can help.
Our clinic is upstairs at KCARC, so your rehab happens on a real gym floor. Riley can watch how you lift and step, and build your program around the things you need to get back to.
When moving on land still hurts too much, part of your rehab can happen in KCARC’s heated program pool, which you can walk into down a ramp, and the TAC funds aquatic physio as well.
If getting to Kensington is hard after your accident, Riley can come to you. Ask about home visits when you call the clinic.
Flemington is about five minutes away by car, and Docklands and Moonee Ponds are about ten. On the train, Kensington station is the next stop after North Melbourne on the Craigieburn line, and two before Ascot Vale. West Melbourne is a short drive too.
No, you don’t need a GP referral. In the first 90 days after your accident, the TAC pays for physio without approving it first, as long as you have a claim number and the treatment is for your accident injuries.
No. We charge the TAC rate and bill the TAC directly, so there’s no gap for you to pay.
Lodge your claim with the TAC first, online or on 1300 654 329. You can still book with us while you wait. Until you have a claim number we can’t bill the TAC, so you would pay for that visit and claim it back from the TAC once your claim is accepted.
The TAC pays for the physio you need in the first 90 days without approval. After that, Riley sends them a treatment plan and they approve further sessions. If more than six months pass without any TAC-paid treatment, approval is needed again. We look after the paperwork in both cases.
Yes. Riley does home visits if getting to the clinic is hard, and part of your rehab can happen in the heated program pool at KCARC, so ask about either when you call.
Our Kensington clinic is on Level 1 at KCARC, 99 Altona Street. There’s parking on site, a lift to our floor, and Kensington station on the Craigieburn line is a short walk away. If you live further west, we also see TAC clients at our Yarraville clinic.
Choose a time with Riley online, or call the clinic and we’ll book it for you.