TAC Physio in Kensington

No gap and no GP referral. Start TAC physio with Riley upstairs at KCARC.

TAC physio · Kensington · 3031

Hurt in a road accident? With your TAC claim number you can start physio with Riley at our Kensington clinic, and there’s nothing to pay.

We charge the TAC rate and send the bill to the TAC, so there’s no gap. You don’t need a GP referral, and in the first 90 days after your accident the TAC doesn’t need to approve your physio first. You just book, bring your claim number, and start getting better.

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Good to know
  • No gap to payWe send the bill to the TAC
  • No GP referral neededStart with your claim number
  • Parking and a liftOn site at KCARC, lift to Level 1
  • Gym and pool rehabAll inside KCARC
  • Home visitsIf getting here is hard right now

How it works

How TAC physio works at Kensington

1. Get your claim number

If you haven’t lodged a claim yet, you can do it online with the TAC or by calling them on 1300 654 329. Your claim number is what lets us bill them for your physio.

2. Book with Riley

Book online or call the clinic, and tell us it’s a TAC claim. Bring your claim number to your first appointment, along with any scans or hospital paperwork you have.

3. Your first appointment

Riley assesses your injuries, explains what’s going on in plain English, and starts treatment on the day. You leave with a plan and a clear idea of how long recovery is likely to take.

4. After the first 90 days

If you still need physio past 90 days, Riley sends the TAC a treatment plan so they can approve more sessions. We handle that paperwork, so you can get on with your recovery.

Your physio

Meet Riley, your TAC physio in Kensington

Riley Lock, physiotherapist at All for One Kensington

Riley Lock

Physiotherapist

Riley completed his Doctor of Physiotherapy at the University of Melbourne and is certified in Clinical Pilates. After an accident he works out what’s hurt and why it’s still hurting, then builds your strength back step by step, so you can get back to driving, work and the things you enjoy.

Read more about Riley →

What we treat

Car accident injuries Riley treats

Most people come to us with one or more of these after an accident:

  • Whiplash and neck pain
  • Lower and upper back pain
  • Shoulder and chest pain, including from a seatbelt
  • Knee, hip and ankle injuries
  • Recovery after a fracture or surgery
  • Headaches that started with a neck injury
  • Getting back to driving, work and sport
  • Rebuilding strength and confidence after time off

Not sure whether physio is the right place to start? Call the clinic and Riley will tell you whether he can help.

Where you recover

Rehab in a gym, a pool or at home

In the gym

Our clinic is upstairs at KCARC, so your rehab happens on a real gym floor. Riley can watch how you lift and step, and build your program around the things you need to get back to.

In the pool

When moving on land still hurts too much, part of your rehab can happen in KCARC’s heated program pool, which you can walk into down a ramp, and the TAC funds aquatic physio as well.

At home

If getting to Kensington is hard after your accident, Riley can come to you. Ask about home visits when you call the clinic.

Close to home

TAC physio for Flemington, North Melbourne, Ascot Vale and Docklands

Flemington is about five minutes away by car, and Docklands and Moonee Ponds are about ten. On the train, Kensington station is the next stop after North Melbourne on the Craigieburn line, and two before Ascot Vale. West Melbourne is a short drive too.

Practical bits

Before your first TAC appointment

  • Bring your TAC claim number
  • Bring any scans, hospital discharge papers or letters from your GP
  • Wear clothes you can move in
  • Level 1, KCARC, 99 Altona Street, with on-site parking and a lift
  • Open seven days, and no GP referral needed

FAQ

TAC physio in Kensington, your questions answered

Do I need a referral for TAC physio?

No, you don’t need a GP referral. In the first 90 days after your accident, the TAC pays for physio without approving it first, as long as you have a claim number and the treatment is for your accident injuries.

Will I have to pay anything?

No. We charge the TAC rate and bill the TAC directly, so there’s no gap for you to pay.

What if I don’t have a claim number yet?

Lodge your claim with the TAC first, online or on 1300 654 329. You can still book with us while you wait. Until you have a claim number we can’t bill the TAC, so you would pay for that visit and claim it back from the TAC once your claim is accepted.

How many sessions will the TAC pay for?

The TAC pays for the physio you need in the first 90 days without approval. After that, Riley sends them a treatment plan and they approve further sessions. If more than six months pass without any TAC-paid treatment, approval is needed again. We look after the paperwork in both cases.

Can I have physio at home or in the pool?

Yes. Riley does home visits if getting to the clinic is hard, and part of your rehab can happen in the heated program pool at KCARC, so ask about either when you call.

Where are you, and is it easy to get to?

Our Kensington clinic is on Level 1 at KCARC, 99 Altona Street. There’s parking on site, a lift to our floor, and Kensington station on the Craigieburn line is a short walk away. If you live further west, we also see TAC clients at our Yarraville clinic.

Do you also see WorkSafe and NDIS clients?

Yes. Riley sees WorkSafe clients with no gap if you were hurt at work, and self-managed and plan-managed NDIS participants.

Book TAC physio in Kensington

Choose a time with Riley online, or call the clinic and we’ll book it for you.




Meet Your Physios

Care from physios who truly understand women’s bodies.

Emily Tregear - Senior Women's Health Physiotherapist

Emily Tregear

Senior Women’s Health Physiotherapist

Emily has a deep passion for empowering women to take control of their pelvic health. She creates a warm, judgement-free space where you can talk openly about what’s really going on.

Read more about Emily

With advanced training in pelvic floor rehabilitation, Emily treats a wide range of conditions including incontinence, prolapse, pelvic pain, and pregnancy-related concerns. She takes the time to really listen, explain what’s happening in your body, and build a treatment plan that fits your life. Whether you’re preparing for birth, recovering postpartum, or navigating menopause — Emily is here to help you feel strong and confident again.

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Book with Emily
Tori Fisher - Women's Health Physiotherapist

Tori Fisher

Women’s Health Physiotherapist

Tori is passionate about helping women feel heard and supported through every stage of life. She combines clinical expertise with genuine empathy to deliver care that makes a real difference.

Read more about Tori

Tori brings a holistic, evidence-based approach to treating pelvic floor dysfunction, pregnancy-related pain, and postnatal recovery. She has a special interest in helping women return to exercise safely after having a baby and supporting those with persistent pelvic pain. Tori believes every woman deserves to understand her body and feel empowered in her recovery — no topic is too awkward, and no concern is too small.

Pelvic Pain Return to Exercise Prenatal Postnatal Pelvic Floor
Book with Tori